- Frequently asked questions


FAQ - most frequently asked questions


About Sakura House...the company

About our rooms (guesthouse, apartment, dormitory)

Basic rules and the merit of our accommodation system



About Sakura House - the company


Q.What is "Sakura House"?
A.Sakura House is a real estate agency in Tokyo Japan, providing rooms at guesthouse, apartment and dormitory beds exclusively for foreign people. Serving since 1992, we proudly present more than 1500 furnished rooms in over 150 convenient locations in central part of Tokyo, Japan.  back

Q
.What things are different from regular apartment agencies in Japan?
A.Usually, you need a large deposit (or key money, "shikikin" in Japanese) that is equivalent to 2 month's rent, and a gift money to the landlord (or "reikin" in Japanese) that is equivalent to a month's rent (not refundable), and an agent fee equivalent to a month's rent (not refundable off course) to rent a room in Japan.

Along with the first month's rent, you need to prepare a large amount of money that is equivalent to 5 month's rent, that will sum up to thousands of dollars.
And these kind of apartments are not furnished, and you will have to pay for utilities on your own. (usually 10,000-15,000 yen/month)

But with Sakura House, you only have to prepare 30,000 yen deposit (up to 20,000 yen refundable) and the first month's rent. Rooms are furnished, and utilities are included in the rent , so you don't have to experience the hassles of doing the paper works in Japanese.

Additionally, you don't have to look for a guarantor, or a co-signer, that is usually required in Japanese apartment agencies. back

Q.Where is your office?
A.Our office is in Shinjuku, Tokyo. Please see our office page for the location map and the office hours. back

Q.Can I contact you in English?
A.Yes. Members of Sakura House staff have experiences of living abroad, and are bilingual. You are always welcome in English. We also have French, Korean, and Chinese speaking staff. back



About our rooms (guesthouse, apartment, dormitory)


Q.What is the difference between a guesthouse / an apartment / a dormitory?
A.Guesthouse is a partially shared accommodation. You will have your private bedroom (the door can be locked), but you will share common areas like kitchen, toilet, bathroom and living room. Consider sharing a house or a large apartment with several people. Some people call it -"Gaijin House".

Needless to say, you will have all facilities on your own in an apartment. We have 1-room-studio type to 2DK rooms ideal for one to two people.

In a dormitory, you are going to share your bedroom as well as other facilities. There's several bunk beds in a large room and you will stay with other people.

Of course, monthly rent for an apartment is higher than that of a guesthouse, and dormitory, the cheapest. We have three types of accommodation to meet your budget. back

Q.Are rooms furnished?
A.Yes, they are. There's either a bed or a set of futon (Japanese style bedding) with clean linens, and simple furnitures (ex. bookshelf, desk, chair, trash can, mirror...details differ from room to room) and even dishes. You can pop in with a suitcase and start your Tokyo life.  back


Basic rules and the merit of our accommodation system


Q.What is included in the rent?
A.Utility expenses like electricity, water & gas supply, are included. With guesthouse or apartment that is equipped with Internet connection, that expense is included as well. You don't have to go through troublesome procedures to get these services.  back

Q.How about telephone?
A.Sorry, phone line expense is not included. Some guesthouses have pay phones in common area, or in rooms, but you will have to pay for a call. Some rooms have a phone line (modular jack) , so it is possible to make your own contract with a telephone company. But, we find that most of our tenants choose a mobile phone to communicate.  back

Q.What else do I have to pay?
A.
We only require 30,000 yen deposit for each person, and it is partially refundable (up to 20,000yen). There is no need for you to pay reikin (gift money to the landlord usually equivalent to a month's rent, not refundable) or shikikin (large deposit, usually equivalent to two month's rent, refundable but not much), or agent fee (usually equivalent to a month's rent ).  back

Q.Do I need a guarantor?
A.No.We may ask your parent's or family's address if you don't have a permanent address in your country, and a name of a person or a group that we can make a contact in case of emergency, but we don't require a guarantor who can guarantee you totally.  back

Q.What kind of document do I need to rent a room?
A.We need your passport with a valid visa (allow us to make a photocopy of it), along with the deposit of 30,000 yen, and the first month's rent.

You need to come over to our office to sign up a lease agreement and to receive the key for your room. We ask your occupation, name of the company or the school you belong to (of course, tourists are welcome too) and other personal data like your nationality. But please understand...do you want to share a building or a house with people who can't identify themselves? Sakura house holds the right to refuse any reservation of the person who we judge is not suitable for the house.  back

Q.Is it possible to reserve a room? how about from abroad?
A.You can check the availability of a room by this web site or simply by asking us by phone, and reserve a room by paying a deposit. You don't have to pay the first month's rent at this moment. You can do this also from abroad , with a credit card or by bank transfer. Please contact us for further payment information. (Rooms or beds cannot be reserved without a deposit)  back

Q.What if I cancel my reservation?
A.We are sorry to say, but your deposit will not be refunded in that case. Please understand, after you make your reservation, we have to say "no" to other people that are interested in the room.  back

Q.I would like to take a look at the room. Can I arrange that?
A.
Of course, we would like you to take a look, as long as it is vacant. Please contact us to make an arrangement. You do not have to come over to our office, we can meet each other at the nearest station. If it is not vacant, you can come over to our office and check some photographs of the room.  back

Q.Are travelers or tourists welcome too? Tell me about your minimum rental term.
A.
Our minimum rental term is a month. Travelers and tourists are welcome too, if they can clear this. For stays shorter, we recommend our sister company SAKURA HOTEL that has rooms starting from 3600 yen per night, located right in middle of Tokyo.  back

Q.I am going to vacate the room in the middle of a month, but do I still have to pay for the whole month?
A.No.We calculate your daily rent and multiple the days you will be staying for the last month. Please give us the exact date of moving out to calculate your final rent. (Except for tenants who would stay for less than a month. Our minimum rental term is one month, so if you vacate the room in the middle of the first month, we have to ask you for the whole month)  back

Q.I want to share a guest house room with somebody, can you arrange that?
A.
Only in guest house Sendagaya, Asakusa Kuramae, Oomori, Yukigaya Otsuka, Shimura 3 chome and in Hakozakicho,we have prepared several rooms that are called "shared room", where you can find a roommate. Each room will be shared by 2 to 3 people. In other rooms, you will have to find your roommate on your own. If your budget is lower, you can move in to a dormitory room, where you will share a room with 4 to 6 people. back

Q.I am a Japanese. Can I rent a room ?
A.
We are an agent exclusively for foreign people, but Japanese people who have foreign nationality (ex. "double nationality" or "nisei""nikkei" people) are welcome too. back

Q.My friend is coming to Tokyo. Can I let her/him stay at my room?
A.Yes, you can. Guest fee is required to be paid in advance (2,000 yen per night/person)  back

Q.Where should I go to pick up the key on the day to move-in?
A.On your move-in date, resident must visit our head office to pick up the key. Please bring your original passport.  back

Q.I am under 20 years old. Can I rent a room?
A.Yes, but if you are 18 or 19 years old, we require your garantor's conscent.  back

Q.I am a smoker. Can I smoke in the room?
A. For safety reasons, we ask you not to smoke inside your room. However, please feel free to use the designated smoking areas at your leisure. back






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